FAQs

SoccerKidshub – Frequently Asked Questions (FAQs)

1. How long does delivery take?

All orders are delivered within 2–4 business days after dispatch. We ship nationwide across South Africa using The Courier Guy.

2. How do I track my order?

Once your order has been shipped, you will receive a tracking number via SMS or WhatsApp.
You can track your parcel here:
👉 https://thecourierguy.co.za/
Click Track & Trace and enter your tracking number.

3. When will my order be dispatched?

Orders are usually processed within 24–48 hours after payment confirmation.

4. What courier do you use?

We use The Courier Guy for fast and reliable nationwide delivery.

5. Do you deliver nationwide?

Yes, we deliver anywhere in South Africa.

6. What sizes are available?

Most of our jerseys are available from Small (S) up to 2XL depending on stock availability.

7. What payment methods do you accept?

We accept secure payments through our online store including card payments and other supported checkout methods.

8. What if I entered the wrong address?

Please contact us as soon as possible if your address is incorrect. If the order has not been dispatched yet, we can update the address.

9. I haven’t received my tracking number. What should I do?

Tracking numbers are normally sent within 48–72 hours after ordering. If you have not received one, please contact us for assistance.

10. How can I contact SoccerKidshub?

You can contact us through our website contact page, WhatsApp, or email, and our team will assist you as soon as possible.